Asked by Shannon Forbes on May 29, 2024
Verified
Because communication is frequently biased when flowing upward, subordinates may do which if the following?
A) Only communicate with their bosses only when they have to.
B) Use email as a means to communicate with their bosses.
C) Communicate to their bosses only in writing.
D) Filter information and tell their superiors only what they think the boss wants to hear.
E) Tell their bosses everything they know about a subject.
Filter Information
The process of selectively paying attention to certain stimuli while ignoring others, based on relevance or importance.
Upward Communication
Upward communication is the flow of information from lower levels of a hierarchy to higher levels, such as from employees to management, facilitating feedback and reporting.
- Explore factors that obstruct productive communication and outline tactics to address these barriers.
- Understand the role of voice, silence, and listening in organizational communication.
Verified Answer
SS
Shivani SrivastavaMay 30, 2024
Final Answer :
D
Explanation :
Due to the bias in upward communication, subordinates may filter information before communicating with their superiors and only share what they believe the boss wants to hear. This is because subordinates may be hesitant to share negative or critical information that could reflect poorly on their performance or be perceived as insubordination.
Learning Objectives
- Explore factors that obstruct productive communication and outline tactics to address these barriers.
- Understand the role of voice, silence, and listening in organizational communication.
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