Asked by Matthew Payeff on Jul 03, 2024
Verified
Antony recent bought a new washing machine. The product failed to work properly and made a lot of noise and leaked water. If he wants to inform the company about the faulty product, what should Antony do to express his dissatisfaction?
A) Write a complaint letter
B) Write a correspondence letter
C) Write a goodwill letter
D) Write a memorandum
Complaint Letter
A formal way of communicating dissatisfaction or a problem to an individual or organization, seeking resolution or redress.
Correspondence
The act of communicating by exchanging letters or emails, often used for professional, official, or formal personal reasons.
Goodwill
An intangible asset arising from the reputation, brand, or relationships a company has built, often reflected in its ability to generate future profits.
- Acknowledge the criticality and configuration of different documents used in business.
- Acknowledge the significance of feedback for the enhancement of services or products.
Verified Answer
Learning Objectives
- Acknowledge the criticality and configuration of different documents used in business.
- Acknowledge the significance of feedback for the enhancement of services or products.
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