Asked by Matthew Payeff on Jul 03, 2024

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Antony recent bought a new washing machine. The product failed to work properly and made a lot of noise and leaked water. If he wants to inform the company about the faulty product, what should Antony do to express his dissatisfaction?

A) Write a complaint letter
B) Write a correspondence letter
C) Write a goodwill letter
D) Write a memorandum

Complaint Letter

A formal way of communicating dissatisfaction or a problem to an individual or organization, seeking resolution or redress.

Correspondence

The act of communicating by exchanging letters or emails, often used for professional, official, or formal personal reasons.

Goodwill

An intangible asset arising from the reputation, brand, or relationships a company has built, often reflected in its ability to generate future profits.

  • Acknowledge the criticality and configuration of different documents used in business.
  • Acknowledge the significance of feedback for the enhancement of services or products.
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nathan mcrimmonJul 08, 2024
Final Answer :
A
Explanation :
A complaint letter is the appropriate way to express dissatisfaction about a faulty product to a company. It allows the customer to detail the issues experienced and seek a resolution.