Asked by Krystal Phengsomphone on May 20, 2024
Verified
An organization's business processes can be a competitive advantage or disadvantage.
Competitive Advantage
Competitive advantage is the attribute that allows an organization to outperform its competitors, often through unique resources, capabilities, or positioning.
- Learn to differentiate between the concepts of efficiency and effectiveness as they apply to organizational processes.
- Understand the role of business process improvement (BPI) and business process reengineering (BPR) in organizational change.
Verified Answer
MG
monsay gonzalezMay 23, 2024
Final Answer :
True
Explanation :
Business processes, which include the methods, procedures, and routines used to carry out business activities, can significantly impact an organization's efficiency, customer satisfaction, and adaptability to market changes. Well-designed processes can provide a competitive advantage by enhancing productivity and service quality, while inefficient or outdated processes can lead to disadvantages in the marketplace.
Learning Objectives
- Learn to differentiate between the concepts of efficiency and effectiveness as they apply to organizational processes.
- Understand the role of business process improvement (BPI) and business process reengineering (BPR) in organizational change.
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