Asked by Adecel Rusty on Jun 10, 2024
Verified
An example of an effectiveness-oriented metric of supply management performance:
A) measures direct and indirect contributions to final customer satisfaction.
B) calculates operating cost as a percentage of total dollar volume of purchases.
C) calculates the average dollar cost of a purchase order.
D) calculates operating cost as a percentage of sales.
E) measures price reductions from the previous contract.
Effectiveness-oriented Metric
A measure used to evaluate how well a process or activity reaches its intended outcome or goal.
Customer Satisfaction
The measure of how products or services supplied by a company meet or surpass customer expectations.
Operating Cost
Expenses associated with the day-to-day operations of a business, including salaries, utilities, and rent.
- Understand the crucial role that availability of supplies plays in steering research endeavors.
- Familiarize yourself with the important aspects of supply management research for optimizing process efficiency.
Verified Answer
Learning Objectives
- Understand the crucial role that availability of supplies plays in steering research endeavors.
- Familiarize yourself with the important aspects of supply management research for optimizing process efficiency.
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