After receiving negative feedback about her company, a CEO showed double-loop learning by saying, _____

A) "Maybe we are not in the right business."
B) "You cannot please everybody."
C) "I must tell the customer service department about this problem."
D) "This feedback is so important, it's worth hearing twice."

Double-loop learning involves questioning and possibly altering the organization's underlying beliefs and assumptions, rather than just making surface-level adjustments. Saying "Maybe we are not in the right business" reflects a willingness to fundamentally reassess the company's core operations and strategy, which is characteristic of double-loop learning.