According to researcher John Shotter,most people spend too much time __________.

A) speaking rather than listening
B) confirming rather than disconfirming
C) listening rather than speaking
D) critiquing rather than supporting

John Shotter

Social psychologist known for his contributions to the development of social constructionism and the exploration of conversational realities.

Confirming

The act of acknowledging and validating another person's feelings, thoughts, or experiences.

Disconfirming

Communication that negates or invalidates the self-esteem, feelings, or perceptions of another person.