Asked by valentina jaimes on May 19, 2024

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A writer is developing a questionnaire asking users about their experiences with a company's website. Which of the following questions is NOT flawed?

A) I was able to easily find answers to my questions.
Disagree _____ Neutral ____ Agree _____
B) Should we make this site better?
Yes ___ No ___
C) List the top three reasons you visit this site:
D) The flawed graphics made it hard for me to order parts using this site.
Yes __ No __

Website Experience

The overall perception and interaction a user has with a website, including its usability, design, and content.

  • Acquire knowledge on the procedures and strategies for undertaking experiments and surveys.
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Verified Answer

AH
Andrew HebelerMay 19, 2024
Final Answer :
C
Explanation :
This is an open-ended question that allows the user to provide their own reasons for visiting the site, without leading them with specific options or language.

Answer: B
This question is flawed because it is overly vague and doesn't provide any context or specific areas for improvement. It also only offers "yes" or "no" as an answer, which doesn't allow for detailed feedback.

Answer: A
This question is appropriate because it asks about a specific aspect of the user's experience on the site (finding answers to questions) and provides a range of options for them to choose from.

Answer: D
This question is flawed because it uses subjective language ("flawed graphics") without defining what that means or providing specific examples. Additionally, it is a leading question because it suggests that the participant should have had difficulty using the site.