Asked by Karen Montenegro on Jun 27, 2024
Verified
A Virginia-based manufacturer of engine parts decided it wanted to compete on quality about 10 years ago. Since then it has adopted all of the following practices EXCEPT:
A) Total Quality Management (TQM)
B) ISO 9000 certification
C) Six Sigma procedures
D) MNC Quality Classification
E) All of these can be adopted
Total Quality Management (TQM)
A management approach that focuses on continuous improvement of processes in manufacturing, services, and the organization to ensure customer satisfaction.
Six Sigma
A data-driven approach and methodology for eliminating defects in any process, aiming to improve the quality of the output of a process by identifying and removing the causes of errors.
ISO 9000
A set of international standards for quality management and quality assurance designed to help companies ensure they meet customer and other stakeholder needs.
- Understand the progression of industrial manufacturing and its implications for employees and managerial frameworks.
Verified Answer
ZK
Zybrea KnightJul 04, 2024
Final Answer :
D
Explanation :
There is no such thing as "MNC Quality Classification" as a commonly recognized practice or certification for quality management. Therefore, the Virginia-based manufacturer of engine parts could not have adopted it. A, B, and C, on the other hand, are commonly recognized practices for quality management that could have been adopted by the manufacturer.
Learning Objectives
- Understand the progression of industrial manufacturing and its implications for employees and managerial frameworks.