A quality ________ program is designed to monitor the quality of the patient care that a medical laboratory provides and helps to ensure the safety of laboratory workers.

Quality Assurance

Processes and methodologies employed to ensure products or services meet specified requirements and standards.

Patient Care

The services and interventions provided by health care professionals to patients to improve or maintain their health status.

Laboratory Workers

Professionals who perform or assist in conducting experiments and analyses in a lab setting, often related to chemistry, biology, or medicine.