Asked by Timothy Hauser on Jul 03, 2024
Verified
A manufacturing company wants to organize a meeting to discuss the quality of their new product with various customers. The head of the marketing department is asked to tell all of the customers the time and place of the meeting. What method of communication should the employee use, and why?
A) Media-lean; it is used when the information is routine and noncontroversial.
B) Media-rich; it is used when the message is highly detailed and complicated.
C) Nonverbal; it creates powerful ideas with greater impact than words.
D) Verbal; it consists of symbols and a system of rules that is easy for people to understand.
Media-Rich
Describes environments or technologies that incorporate a variety of media elements, such as text, images, video, and audio.
Media-Lean
Refers to forms of communication that rely on fewer cues and less interaction, such as texts or emails, compared to more rich, interactive forms.
Nonverbal
Encompasses all forms of communication without the use of spoken language, including body language, gestures, and facial expressions.
- Analyze the effectiveness of different communication methods in organizational settings.
Verified Answer
Learning Objectives
- Analyze the effectiveness of different communication methods in organizational settings.
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