Asked by Timothy Hauser on Jul 03, 2024

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A manufacturing company wants to organize a meeting to discuss the quality of their new product with various customers. The head of the marketing department is asked to tell all of the customers the time and place of the meeting. What method of communication should the employee use, and why?

A) Media-lean; it is used when the information is routine and noncontroversial.
B) Media-rich; it is used when the message is highly detailed and complicated.
C) Nonverbal; it creates powerful ideas with greater impact than words.
D) Verbal; it consists of symbols and a system of rules that is easy for people to understand.

Media-Rich

Describes environments or technologies that incorporate a variety of media elements, such as text, images, video, and audio.

Media-Lean

Refers to forms of communication that rely on fewer cues and less interaction, such as texts or emails, compared to more rich, interactive forms.

Nonverbal

Encompasses all forms of communication without the use of spoken language, including body language, gestures, and facial expressions.

  • Analyze the effectiveness of different communication methods in organizational settings.
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MM
Mohamed MahmoudJul 06, 2024
Final Answer :
A
Explanation :
Media-lean communication methods, such as emails or memos, are suitable for conveying routine and noncontroversial information like the time and place of a meeting, ensuring the message is clear and accessible to all recipients.