Asked by Isaiah Drayton on Jun 18, 2024
Verified
A client complains to her social worker that he has not offered the services that he was scheduled to provide. The client says, "If I don't receive the services soon, I am going to talk to your supervisor." The social worker in agitation replies, "Do that, and I will no longer try to help you." This scenario illustrates that the social worker is:
A) judging.
B) counterattacking.
C) trying to convince the client.
D) using humor inappropriately.
Counterattacking
Responding to an attack or criticism with aggression or defense, often aiming to neutralize or defeat the opposition.
Agitation
A state of anxiety or nervous excitement, typically manifesting in physical movements or verbal outbursts.
Scheduled Services
Planned and organized activities or appointments that occur at specific times, often part of a routine or program.
- Understand the ethical considerations in social worker-client interactions.
- Recognize barriers to communication within the context of social work.
Verified Answer
NL
Nathan LeungJun 22, 2024
Final Answer :
B
Explanation :
The social worker is reacting defensively, counterattacking the client by threatening to withdraw their help if the client seeks further assistance from the social worker's supervisor. This is not an appropriate or professional response to the client's complaint.
Learning Objectives
- Understand the ethical considerations in social worker-client interactions.
- Recognize barriers to communication within the context of social work.
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